Cancellation Policies

Flexible 24-Hour Policy

Cancellations made within 24 hours prior to the arrival date will incur a 100% penalty of the total booking amount.

Payment Options

1. Pay Now

The total amount (100%) will be charged at the time of booking.

2. Pay at the Hotel

5% of the total amount will be charged at the time of booking, and the remaining balance will be paid at check-in.

Payment Information

• In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
• Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
• By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.

About us

Coral Island Beach View Hotel

Hotel Coral Island is located in Mazatlán, a coastal town in the state of Sinaloa, Mexico. It is just 15 steps from the beautiful beach that bathes every day the great Malecón that distinguishes us. Our privileged location will allow you to enjoy the best sunset.